Returns & Exchanges
Our policy to make things right.
Return Policy
We accept returns within 7 days of delivery. Items must be unused, unwashed, and in their original packaging with all tags attached.
How to Start a Return
Contact us via WhatsApp at +234 706 680 6967 or through our chat with your order number and reason for return. We'll guide you through the process.
Exchanges
Want a different size or colour? We're happy to exchange your item for another available option, subject to stock availability.
Refunds
Refunds are processed within 5–7 business days after we receive and inspect the returned item. Refunds are made to the original payment method or via bank transfer.
Non-Returnable Items
Items marked as "Final Sale" or custom/made-to-order pieces cannot be returned or exchanged unless they arrive damaged or defective.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours with photos of the item. We'll arrange a replacement or full refund.