Frequently Asked Questions
Everything you need to know about shopping with Wero.
How do I place an order?
Browse our shop, select your size and color, then add to cart. Proceed to checkout and follow the payment instructions. You'll receive a confirmation once your order is placed.
What payment methods do you accept?
We accept bank transfers, card payments, and cash on delivery for select locations. All payment details are provided at checkout.
How do I track my order?
Once your order is confirmed, you'll receive updates via WhatsApp or SMS. You can also reach out to us directly through our chat for real-time updates.
What sizes are available?
Sizes vary by product. Each product page lists available sizes. If you need help with sizing, chat with us and we'll guide you.
Can I cancel or modify my order?
Orders can be modified or cancelled before they are shipped. Contact us immediately via WhatsApp or our chat page if you need to make changes.
How do I contact customer support?
You can reach us via WhatsApp at +234 706 680 6967, through our live chat, or by filling out the form on our contact page.